What kinds of access rights are available for each type of user?
If you are unable to view all the features, please verify your permissions within this article.
There are three types of access rights to Quicktext:
- Owner: you can access all the parameters
- Manager: you can access all the parameters except Team members
- User: you have access to Conversations , Profile, Notification center and Reporting
User type | Owner | Manager | User |
Inbox | |||
Conversations | x | x | x |
Reporting | x | x | x |
Notifications | x | x | x |
Contacts | x | x | x |
Settings | |||
Account | x | x | |
Profile |
x | x | x |
Notification center | x | x | x |
Team members | x | ||
Scenarios | x | x | |
Channels | x | x | |
Q-connect | x | x | |
Live chat | x | x | |
Velma | x | x | |
Templates | x | x | |
Tags | x | x |