If you are unable to view all the features, please verify your permissions within this article.
There are three types of access rights to Quicktext:
- Owner: you can access all the parameters
- Manager: you can access all the parameters except Team members
- User: you have access to Conversations , Profile, Notification center and Reporting
User type | Owner | Manager | User |
Inbox | |||
Conversations | x | x | x |
Reporting | x | x | x |
Notifications | x | x | x |
Contacts | x | x | x |
Settings | |||
Account | x | x | |
Profile |
x | x | x |
Notification center | x | x | x |
Team members | x | ||
Scenarios | x | x | |
Channels | x | x | |
Q-connect | x | x | |
Live chat | x | x | |
Velma | x | x | |
Templates | x | x | |
Tags | x | x |